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FAQ

LUDOVIC AMBROSECCHIA COUTURE

SECURITY AND PRIVACY POLICY

We attach great importance to the processing, confidentiality and security of your personal data.

We aim to offer you personalized services while respecting your privacy and your personal choices, in accordance with regulations regarding personal data, particularly the General Data Protection Regulation (GDPR).

THE CONDITIONS OF SALE ON OUR SITE

All our LUDOVIC AMBROSECCHIA items are also sold on our site by LUDOVIC AMBROSECCHIA.

You can order one or more items on our site at any time, depending on stock availability.

All you have to do is choose the item(s), size, color and select the "order" button.

There is no limitation on the purchase quantity when ordering (depending on available stock).

HOW TO RETURN OR EXCHANGE A LUDOVIC AMBROSECCHIA ITEM

You have the option to exchange or return any item within 30 working days from the date you received your order.

When exchanging or returning, you must ensure that you return the item(s) in its original packaging, as well as all enclosed documents (instructions, authenticity card, labels).

For cosmetic, care and perfume products , returns are only possible if the product(s) have not been opened and used.

We ask that you take special care when packaging and protecting the item(s) during transport.

Any item(s) not returned, returned incomplete, in poor condition, damaged, soiled or already worn, cannot be exchanged or refunded.

WHAT PAYMENT METHODS ARE ACCEPTED?

You can pay on our website by credit card or PayPal. Your payment methods and saved data are protected.

HOW IS MY ORDER PREPARED?

When you order, preparation will take place within 24 hours and the LUDOVIC AMBROSECCHIA item(s) are prepared in my private workshop.
The item is packaged with the greatest care, wrapped with its protective accessory according to the type of item (see details when ordering) and with the authenticity card. It is placed in a box to ensure its protection.

THE ONLINE STORE

Welcome to LUDOVIC AMBROSECCHIA "the site" "Official Site" "www.ludovicambrosecchia.com" The online site allows you to consult, view, order, and find out about articles, new products, and projects.

The site is published on Wix.com

IDENTITY OF LUDOVIC AMBROSECCHIA

INTELLECTUAL PROPERTY

LUDOVIC AMBROSECCHIA is the owner of the site's domain name.

The LUDOVIC AMBROSECCHIA brand name is protected by intellectual property.

The LA trademark logo is protected by intellectual property.

The LUDOVIC AMBROSECCHIA brand is registered in the National Register of Commerce and Companies (RNCS).

FAQ

LUDOVIC AMBROSECCHIA BEAUTY AND CARE

THE BEAUTY AND CARE FAQS ARE IDENTICAL TO THE COUTURE FAQS

The LUDOVIC AMBROSECCHIA BEAUTY AND CARE FAQ section is identical to the LUDOVIC AMBROSECCHIA COUTURE FAQ section. (To consult, please refer to it).

However, you will find all the information relating exclusively to LUDOVIC AMBROSECCHIA beauty and care products in this FAQ section.

History, values and any other relevant questions that will help you understand care and beauty products.

The history of product and care creations by Ludovic Ambrosecchia

Being passionate about fashion, design and quality things, I also wanted to offer a range of high-end care products designed with natural ingredients selected with the greatest care and partly from organic farming.

I had a hard time finding a product that met these many criteria. That's why I wanted to develop treatments where I could be sure of their composition and manufacturing process and thus guarantee products that I could use on a daily basis without any problem, as well as for my clients.

I place a lot of value on the environmental impact of my products. I was able to partner with a laboratory that shares these same values and is almost entirely green. (Use of recycled electricity, natural ingredients, vegan, eco-friendly, etc.)

Manufacturing of products and care

LUDOVIC AMBROSECCHIA skincare products are made from the finest natural ingredients and carefully selected by professionals passionate about their work. Through the combination of their hard work and my creativity, we have developed high-quality products that will provide all your skin needs on a daily basis. My goal is to offer my clients and cosmetics professionals a better solution for the future of cosmetics and skincare, combining quality, expertise, and the most environmentally friendly approach possible to preserve the manufacturing process.

Certification of LUDOVIC AMBROSECCHIA products

All products go through several phases of internal and external testing before being approved for commercial use.

The production site is certified according to ISO 22716:2007, the international standard for good manufacturing practices for cosmetics.

To ensure the safe manufacture of cosmetic products, ISO 22716:2007 provides guidelines for production, control, storage and shipping.

 

There are no artificial colors, synthetic fragrances, parabens, or sulfates in skin care products.

No animal-derived substances and no animal testing.

Beauty products are certified natural or organic according to the international COSMOS standard by ECOCERT Greenlife.⠀

The product formulas contain natural ingredients from organic farming and organic herbal ingredients.

Label:

ECO - CERT / VEGAN FRIENDLY / NUT FREE / GLUTEN FREE

Sustainable product

The products are manufactured using environmentally friendly production and processing processes that respect human health and use natural resources responsibly.
The formulations are developed by applying the concept of green formulation.
The ingredients used in the products are manufactured with respect for biodiversity.
There are no GMO ingredients in the products.
The packaging is recyclable. The shipping packaging is made from recycled materials.

Ecocert COSMOS Natural

COSMOS NATURAL Certified
Certified by ECOCERT Greenlife according to the COSMOS standard available at https://www.ecocert.com/fr/certification-detail/natural-and-organic-cosmetics-cosmos

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